Welcome to UCITA DMCC. These Terms and Conditions govern your use of our website and services. By accessing or using our website and purchasing our products, you agree to comply with these terms. Please read them carefully before using our services.

• General

By using our website and placing an order with UCITA DMCC, you confirm that you are legally capable of entering into binding contracts and are at least 18 years old. You agree to abide by these Terms and Conditions, as well as all applicable laws and regulations.

• Products and Availability

Product Descriptions: We strive to provide accurate and up-to-date information about our products, including descriptions, specifications, and pricing. However, we do not guarantee that the information on our website is free from errors, and we reserve the right to correct any inaccuracies or omissions without prior notice.
Product Availability: Product availability may change due to stock levels. We will inform you if a product is unavailable or delayed after your order is placed. In such cases, we may offer alternative products or a full refund.

• Pricing and Payments

Prices: All prices are listed in currency and are subject to change without notice. Prices do not include taxes, shipping, or other applicable fees, which will be added during the checkout process.
Payments: We accept credit card, PayPal, bank transfers, Offline Payment. You must provide accurate payment details, and by doing so, you authorize us to charge the total amount for the products and related fees.
Currency Conversion: For international orders, any currency conversion fees or fluctuations are your responsibility.

• Orders and Acceptance

Order Confirmation: When you place an order, you will receive an email acknowledging receipt of your order. This acknowledgment does not constitute acceptance of your order.
Order Acceptance: We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or concerns related to fraudulent activity.
Cancellation: You may cancel your order before it is shipped by contacting us at [contact details]. Once an order has been shipped, cancellation is no longer possible, but you may request a return in accordance with our return policy.

• Shipping and Delivery

Shipping: We offer shipping to both domestic and international destinations. Shipping costs, delivery times, and carrier options will be provided during the checkout process. Expedited shipping is available at an additional cost.
Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by customs, natural disasters, or shipping carrier issues.
Risk of Loss: The risk of loss or damage to the products passes to you once the products are delivered to the carrier. You are responsible for filing any claims with the carrier for damaged or lost shipments.

• Returns and Warranty

Returns: You may return products within 30 days of receipt, provided they are unused, in their original packaging, and accompanied by a valid proof of purchase. To initiate a return, contact our customer service team at ucitadmcc@gmail.com. Return shipping costs are your responsibility unless the return is due to a defect or error on our part.
Warranty: All products come with a manufacturer's warranty. The duration and terms of the warranty vary by product. If you encounter an issue covered by warranty, contact us for assistance with repairs or replacements.

• Intellectual Property

All content on our website, including but not limited to text, images, product descriptions, graphics, logos, and software, is the property of UCITA DMCC or its content providers and is protected by copyright and other intellectual property laws. You may not copy, distribute, modify, or use any content without our prior written permission.

• Limitation of Liability

To the maximum extent permitted by law, UCITA DMCC and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our products or services. This includes, but is not limited to, damages for lost profits, loss of data, business interruption, or other commercial damages or losses, even if we have been advised of the possibility of such damages.

• Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at: ucitadmcc@gmail.com