At UCITA DMCC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information that you provide when using our website or services. By using our website and services, you agree to the terms of this Privacy Policy.

• Information We Collect

Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, phone number, billing/shipping address, and payment details.
Business Information: For wholesale and bulk orders, we may collect additional information such as your company name, business type, tax ID, and purchase history.
Technical Information: We collect data such as your IP address, browser type, operating system, and device information when you visit our website. This helps us understand how you use our services and improve our website’s performance.
Cookies: We use cookies and similar technologies to enhance your experience, remember preferences, and collect anonymous usage data. You can control cookie settings in your browser.

• How We Use Your Information

Process Orders: Fulfill and deliver orders, manage payments, and provide customer support.
Improve Services: Analyze usage trends, identify issues, and enhance our website and services.
Marketing: Send promotional offers, product updates, and company news, provided you have opted to receive such communications.
Legal Compliance: Comply with legal requirements, prevent fraud, and enforce our terms of service.

• How We Share Your Information

Service Providers: Trusted third-party service providers who help us with payment processing, shipping, customer support, and website analytics. These providers are bound by confidentiality agreements and only use your data as necessary to perform their services.
Legal Authorities: If required by law, we may disclose your information to government authorities, law enforcement, or legal advisors to protect our rights or comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

• Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive information (e.g., payment details) and access control protocols.
However, please note that no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

• Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at: ucitadmcc@gmail.com